Exceptional Customer Service

We are here for you 24 hours per day - every day!

For assistance with downloading, software installation, deposits, redemptions, and all your other needs, please contact our friendly support staff. There are 3 convenient methods for contacting us:

Talk in Real Time with our representatives: Live Support

Email: support@1vegascasinoonline.net

Toll Free Phone:

1-877-691-5124 USA
1-888-387-6717 Canada

In the event that the above toll free numbers do not work from your calling area please call 1-506-283-0061 (please note that this is a long distance number).

We value your business. If you do not receive fast and courteous customer service please notify us at george@1vegascasinoonline.net. Thank you for helping us make our customer service the best it can be.

Frequently Asked Questions:

Q: How does it work?

A: First you download and install the software. Then you register and deposit money by credit card, check, wire transfer or NETeller. Once your account is credited, you can play our casino games, and your winnings (and losses) will be tracked.

Q: How do I register?

A: Double click on the Vegas Casino Online.net icon on your desktop, click on "Create new account" and fill out the form with the requested information and click on "submit"

Q: Can I play for real money?

A: Of course! Casino's just wouldn't be the same without the chance to win big.

Q: What games do you offer?

A: We currently offer 50 games that you can view at: http://www.1vegascasinoonline.net/games.html

More games will be available soon.

Q: How long does it take to get paid?

A: We process redemption requests on a daily basis. For safety of our customers, credit card redemption are approved and credited within 72 hours after they are requested. For winnings it takes a minimum of 9 working days for approval and then processing times vary depending on your withdrawal method. Neteller withdrawals are done on the same day as the approval. Please be aware that no redemption on Credit Card will be done unless the agreement form is filled and faxed back to us.

Q: Is this legal?

A: International law is very complex, and we do not know the specific laws that may apply to you where you live. We operate under strict compliance with all local laws, and urge you access our site only if you feel that you are in compliance with yours.

Q: Are my winnings reported for tax purposes?

A: All transactions are strictly confidential. We will not report any activity to any government agency.

Q: What currencies do you accept?

A: All wagering is done in US dollars for simplicity. However, you may make a deposit with us in any currency you like, and we will be happy to credit your account in dollars, at the true bank exchange rate.

For additional information please forward your inquiries to support@1vegascasinoonline.net